Funeral professionals will begin a six-week online certification training on May 5th. This certification provides professionals with a new way to connect and communicate with customers. Good for the industry.
Greenville, NC (Merxwire) - The International Grief Institute, an education consulting firm that specializes in professional training and education resources for the funeral and bereavement industry, has recently announced a new online course that can be applied to Certified Aftercare Specialist (TM) training.
All funeral professionals are welcome to participate in this course. Online certification training starts on Tuesday, May 5th, runs weekly for 6 weeks from 6 pm to 8 pm eastern. This certification helps professionals communicate more effectively with customers.
"The feedback we've received from on-site training has been phenomenal. By adding the virtual online certification, it opens the door for more professionals to gain critical knowledge and skills that benefit their business in a big way," says founding partner Lynda Cheldelin Fell.
Focused on increasing pre-need and at-need sales, the certification equips funeral professionals with the language, tools and practical methods needed to connect with their clients via a new approach.
Modules include how to build community connections, deal with compassion fatigue, and turn afterloss practices into a profitable revenue stream.
"I've been in the funeral industry for over 30 years, and it's changing. Connecting with your community has become critical, and this training has really changed the conversation professionals are having with their clients," says aftercare expert Linda Findlay.
Launched by the International Grief Institute in 2019, the certification is accredited by the Academy of Professional Funeral Service Practice.
More information please visit: https://internationalgriefinstitute.com/cacs/
SOURCE International Grief Institute
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